Please understand that Telx will be using these surveys to get an overall understanding of our customer satisfaction. Best Computer and IT Solutions
Full Name *
Phone*
Email*
Support Ticket
1. What is the name of the technician who was helping you? *
2. How would you rate your Technician's overall knowledge? Poor234Excellent
3. How would you rate your Technician's demeanor? Poor234Very Professional
4. How would you rate your Technician's ability to communicate with you easily? Poor234Extremely Easy
5.How would you rate your Technician's ability to explain all available solutions to you?Very Difficult234Extremely Easy
6. Do you feel you have his undivided attention while at your side?YesNo
7. How would you rate your Technician's response time?Very SlowSlowAverageFastVery Fast
8. How would you rate your overall satisfaction level with your Technician? Poor234Excellent
