About Us
Leadership & ExcellenceIs our everyday commitment
IT Support Companies
The best IT Support Companies are defined by the businesses that choose to work with them as well as the people they employ. As one of the top managed service providers, we offer industry-leading services and we only use enterprise-class technology. We provide our clients with an “Always On” technology solution for mission-critical applications.
Technology by itself is incapable of providing the experience we want to deliver to our clients. Which is why we have competent, innovative and proactive employees that have given us one of the best reputations in our industry.
I recognize the importance of people, which is why I hire and develop only the most talented individuals in the technology marketplace.
As the CEO of Telx, it is my job to ensure that we provide our clients with an excellent experience of our solutions by offering consistent services and proactive support. We succeed when you view us as a trusted business partner, and not just another vendor or supplier.
In order to provide you with an exceptional IT Professional Services experience, we have made significant investments in the following areas:
CEO Philosophy
Exceptional service and support is not a onetime passion for Telx, it’s an everyday belief that makes a huge difference to our clients – and, it is the lifeblood of our success. This is why we serve as a key member of your organization’s technology delivery process. Our goal is to move your organization forward, by using the most advanced technological market solutions in the industry. In essence, we are your company’s destination for all of your IT needs. Our full-package solutions are unbeatable in the technology market.
About Telx
Telx was established in 2002 and has become the 5th largest IT Company in Miami, as rated by PC Magazine. Telx has support facilities located centrally in several locations, including both Miami and New York.
Telx provides the best IT Professional Services to a diverse market with a network of multi-station needs. Our solutions fill a void in the marketplace by providing the highest levels of technical service, security, responsiveness, and the fastest recovery time. Telx succeeds in delivering cost-effective, efficient, yet advanced technology-based service with business continuity and disaster recovery solutions.
Company Philosophy
Our company philosophy of total customer satisfaction and making a difference has provided us a model for exceptional IT support service, delivery and support. This model of excellence makes Telx, the destination of choice for all technological needs, at a very competitive price. Our goal is to enable our clients to do what they do best – earn profits from their core business, while we ensure that they comply with the technology market environment requirements in the most cost effective manner. Our company is committed to excellence, and that is found in all of our many different services. Our clients are our greatest asset, and we are dedicated to serving their needs.
History
Telx has been a trusted name in the technology solutions industry since 2002. Our staff members continually strive to provide clients with a level of service that is unparalleled in the technology world.
Facilities
Telx owns and operates its own Tech Support Center. Our servers are monitored 24/7 by an advanced alert system. We are instantly notified of problems and respond immediately before they get to you – to ensure that you maintain the highest possible uptime.
Support Staff
Telx employs a support staff of dedicated professionals. Each employee receives extensive technical and customer service training to ensure that you always receive friendly and accurate responses. All representatives have a comprehensive technical background and many are MCP, MCSE, and A+ Certified.
Our Team
Octavio Vitali
IT Director
"It always seems impossible, and then it's done."
Alexei Farinas
Senior Tier 2 Support
"Feel the fear and do it anyway!"
Carlos Dominguez
VoIP Manager
"Be humble, be human"
Westher Theodor
Tier 2 Support
"Nothing ventured, nothing gained."
Jason Aparcana
Tier 2 Support
"Soccer Genius"
German Rizo
IT Geek
"Succeed through helping others"
Osiel Valdes
VoIP Tech
"Those that can, do"
Armando Losa
IT Geek
"I will be right here to help you"
Osniel Cainzos
Senior Developer
Liam Beliveau
Content Writer
"Liam is Mail backwards"
Alina Zakirova
Graphics
"Every pixel matters"
One Company, Unlimited Solutions
Our commitment to customer satisfaction has laid the groundwork for exceptional service, delivery, and support. This model of excellence makes Telx one of the most respected IT Support Companies in Miami. Our goal is to enable our clients to do what they do best: earn profits from their core business. We ensure that they have the state-of-the-art IT Service they need to succeed at a very competitive price. Our clients are our greatest asset, and we are dedicated to serving their needs.
Telx Computers
Our outsourced IT Services helps expand our clients’ IT capabilities and enhance their operations. We deliver proactive network monitoring, support, and server-scheduled maintenance with fixed-price support programs that keep your IT spending under control. Top Managed Service Providers
Telx Web
Telx Web houses a team of web design, web development, and online marketing specialists with over 20 years of combined experience. Therefore, we are able to offer you the best in web solutions and online marketing services. We understand the importance of helping you achieve your goals, which is why we work together with you to make you more agile, competitive, and profitable. We are your own web department at work.
3EX Hosting
Telx 3EX Hosting delivers enterprise-level hosting services to businesses of all sizes and industries worldwide. Founded in 2002, we now serve thousands of business customers. 3EX Hosting integrates the industry’s best technologies and creates solutions for the specific needs of each customer. Our core products include Dedicated Server Hosting, Managed Hosting, Cloud Hosting, and Email & Apps
Telx Telecom
Telx Telecom provides voice, video, mobile and unified business communications solutions. Our business integrates advanced phone services, web conferencing, powerful online productivity tools, flexible service plans, and an easy setup. Telx Telecom is your source for advanced VoIP communications at outrageously affordable prices that can fit any budget.
